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How to Seek Assistance During a Disaster or Crisis in New Zealand

Updated: Nov 2, 2023

New Zealand is no stranger to natural disasters such as earthquakes, floods, and storms. In times of crisis, it's important to know where to seek assistance.

Here are some options to consider:

  1. Reach out to your local Civil Defence Emergency Management (CDEM) Group. They can provide advice and assistance during an emergency, including access to emergency accommodation, food and water, and medical help. You can find your local CDEM Group contact details on the National Emergency Management Agency website.

  2. Check if you are eligible for financial assistance from the Ministry of Social Development (MSD). The MSD provides financial support for people affected by a disaster or crisis, including emergency grants and other financial assistance. You can apply for this support online through the MSD website.

  3. Contact your insurance provider. If you have insurance, check your policy to see what coverage you have for disaster-related losses or damages. Contact your insurance provider to find out what steps you need to take to make a claim.

  4. Visit the New Zealand Government's website for disaster recovery information. This website provides information and resources on a range of topics, including financial assistance, housing support, and practical advice on how to recover from a disaster.

It's important to seek assistance as soon as possible if you have been affected by a disaster or crisis. These resources are available to help you get back on your feet and rebuild your life and business.

Here are some links to government services in New Zealand that may be helpful for those seeking assistance during a crisis:

  • Work and Income:

  • Inland Revenue:

  • Ministry of Social Development:


  • Civil Defence Emergency Management:

Remember, seeking help is a sign of strength, not weakness. Don't hesitate to reach out for support when you need it.

Stay safe!


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